Throughout the years many challenges have been faced by organisations while working on simple automation, and the need for advanced automation and managing complex workflows leads to the concept of intelligent automation. Evolving technologies and concepts such as artificial intelligence, Machine learning, Natural language processing, generative AI and more have led to advanced automation over simple automation.   

Understanding Traditional Automation

predefined manner in a specific set of conditions. It is a rule-based system where rules are been set via software and programs which direct the apparitions or the system to work in a predefined manner. These systems are very accurate and precise and can process huge data though thTraditional automation is like a set of commands designed to make applications work in a ey are not able to respond to changing situations or environments or complex situations. It could respond to emails by specific lines, though it cannot answer emails for customer queries.

What is Intelligent Automation?

Intelligent automation is the one that can copy the intelligence and creativity of humans and respond to queries humanly. Intelligent automation makes use of artificial intelligence to analyse data and predict patterns and based on this forecast data, it considers past decisions, consumer feedback and its algorithms to learn from the past, adapt to changing trends and provide the best results in complex situations. It is accurate when variables change or environment situations change. AI can analyse change and make changes to provide the best decisions. Machine learning allows us to choose updated knowledge and data, and provide the most relevant information. It allows automation with updated data and makes systems adapt to new systems, trends, etc

How Intelligent Automation Expands on Simpler Forms of Automation

There are various ways by which intelligent automation expands on simpler forms of automation, and overpowers it.

1. Enhanced Decision-Making Capabilities

It is one of the best intelligent automation solutions that is possible where the use of Natural language processing (NLP) and Artificial intelligence along with RPA allows to analyse huge amounts of data for various years, and identify complexities, patterns, changes and more and identify relationships to create information which is more useful and relevant for accurate decision making, and supports in effective decision making based on accurate, updated and relevant data.

2. Handling Unstructured Data

Unstructured data is random organization of data which is hard for traditional automation programmers to read and interpret. Intelligent automation is capable of understanding,analysing and interpreting meaningful information and unstructured data such as comments, feedback, images, posts and more. The new system reduces the time taken to organize data for such unstructured data and allows for have best decisions and high productivity.

3. Predictive and Prescriptive Analytics

Traditional automation is only meant to source the data and analyse it for basic defined purposes in the same manner while intelligent automation also analyses data in addition to evaluating it, identifying data patterns and based on it, it forecasts future trends and data patterns and predicts future customer demands, sales and more for effective decision making while based on the data predicted, analysis of the market environment and organizational resources employee skills and more, it can prescribe actions and make recommendations to meet the organizational objectives and goals. Intelligent automation shares future market sales, and shares the best course of action based on the available resources for the best outcomes.    

4. Improved Flexibility and Adaptability

Traditional automation is meant to do specific things, and of that, they are programmed, and those automations are restricted to those specific frameworks while intelligent automation uses Natural language processing, generative AI and Machine learning to learn from previous data, identify changing data patterns and make systems to change its algorithms, and rules that guide automation to adapt to changing requirements. This makes the system flexible to new market trends and situations while machine learning allows the data to be adapted in new contexts and thus makes it adaptable to new situations, unlike traditional automation.

5. Cognitive Process Automation

This sort of advanced automation mimics the cognitive skills of humans in critical thinking establishing relationships between objects, long-term remembering and recalling things. Intelligent automation is capable of making decisions from a specific perception based on instructions given. It can make judgments for a given topic, debate or topic and make suggestions. Unlike traditional automation can analyse things in a specific manner within a specific limit, more intelligent automation is capable of making complex decisions. It can resolve complex issues and problems by analysing them, giving reasoning for the same, and supporting in making judgments based on specific perceptions.

6. End-to-End Process Automation

Unlike traditional automation which just focuses on automating specific services or applications or just specific tasks intelligent automation focuses on automating the whole application, system and servers and it can connect the automate outputs to other applications, tools, departments and teams, and provide complete end-to-end solutions. Machine learning and generative AI can integrate the needs of various applications in a common platform ensure that the data flow is smooth across various platforms and tools, and provide end-to-end solutions.

Having an intelligent automation online training course will help you know the fundamentals, architectural concepts, connects, starters, and more to show how to connect various platforms over the network and ensure smooth automation. Emergentech is one of the known intelligent automation online training providers that lets you know the trending tools, concepts, protocols and ways to implement intelligent automation how to connect it to existing systems, and how to add new apparitions and platforms to it.   


The development of new technologies has caused the advancement of earlier simple automation and led to the development of intelligent automation. Concepts such as Artificial Intelligence, generative AI, Machine learning, Natural language processing (NLP), etc. lead to the development of intelligent automation. IA is smooth and provides end-to-end solutions with more productivity, feasibility and adaptability. Learning intelligent automation via online training courses will enhance your employee value among employers and increase growth opportunities for the future as it allows for effective decision-making and predicting future trends.


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